Privacy Policy & Website Terms of Use
1. Introduction
Welcome to Norman’s Electronics (“we,” “us,” “our”). This website is owned and operated by Cestaro Bros Inc., doing business as Norman’s Electronics. By accessing or using this website, you agree to these Terms of Use and Privacy Policy (“Agreement”). If you do not agree, please do not use this website. We may update this Agreement periodically. Continued use of the website constitutes acceptance of any updates.
2. Website Terms of Use
2.1 Intellectual Property
All content on this website, including text, graphics, logos, images, design, and software, is owned or licensed by Norman’s Electronics and protected by applicable laws. You may not reproduce or distribute any content without written permission.
2.2 Permitted Use
You agree to use this website only for lawful purposes. You may not:
Use the website for illegal or fraudulent activity
Send spam or unsolicited communications
Interfere with website operation or security
Use automated systems or bots without permission
2.3 User Content
If you submit reviews, comments, or other content, you grant us a non-exclusive license to use that content for business purposes. We reserve the right to remove content at any time.
2.4 Disclaimer & Limitation of Liability
This website is provided “as-is.” We make no guarantees regarding accuracy or availability. To the extent permitted by law, we are not liable for indirect or consequential damages arising from use of this site.
2.5 Governing Law
These terms are governed by the laws of the State of Georgia.
3. Privacy Policy
3.1 Information We Collect
We may collect the following personal information:
Name, phone number, email address, and service address
Appliance or equipment details
Service requests and repair history
Payment and billing information
Communications between you and our team
Website usage data (IP address, browser type, cookies, page visits)
3.2 How We Collect Information
Information is collected when you:
Submit forms on our website
Request service or schedule appointments
Contact us by phone, email, or text
Interact with our website through cookies and analytics tools
3.3 How We Use Your Information
We use your information to:
Schedule and manage service appointments
Provide repair updates and customer support
Process payments and service transactions
Communicate about active work orders
Improve our services and website functionality
Send service-related SMS messages when consent is provided
We do not use SMS messaging for marketing or promotional campaigns.
3.4 How We Share Information
We may share personal information only when necessary with:
Service providers assisting with business operations (such as payment processors, scheduling platforms, or communications providers)
Warranty or claims processors involved in your repair
Law enforcement or legal authorities when required by law
Parties involved in a merger or business transfer
SMS consent and phone numbers collected for SMS communications are NOT shared with third parties or affiliates for marketing purposes.
3.5 Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Understand website usage
Remember user preferences
You may disable cookies through your browser settings, though some features may not function properly.
3.6 Data Retention
We retain personal information only as long as necessary to provide services, maintain records, or comply with legal requirements.
3.7 Your Rights
Depending on applicable law, you may request:
Access to your personal data
Correction or deletion of data
Restriction of processing
Withdrawal of consent where applicable
To make a request, contact us using the information below.
3.8 Children’s Privacy
Our website is not directed toward individuals under age 16, and we do not knowingly collect information from children.
3.9 SMS Text Messaging Policy
If you consent to receive SMS messages from Norman’s Electronics, you agree to receive service-related SMS messages, including:
Appointment confirmations and reminders (including date and time)
Service dispatch updates
Status updates for in-house audio repairs
Customer care communications related to active service work
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out of SMS messages at any time. Reply HELP for support.
SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes.
3.10 Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised date.
3.11 Contact Information
Norman’s Electronics 3641 McGinnis Park Dr, Suite A Suwanee, GA 30024 Phone: (770) 451-5057 Website: https://www.normanselectronics.tech