FACTORY AUTHORIZED • SINCE 1955What’s the Cost?
Our diagnostic fees allow us to fully test your unit and come up with a repair estimate. If you approve the estimate, the fee is applied to final labor charges.
Tier 1 · Standard
$119
Includes most Denon, Yamaha, Onkyo, Sony, Kenwood, Panasonic, JVC, Pioneer (modern).
Tier 2 · Mid-Level
$129
Includes most Marantz (modern), Rotel, NAD, Polk Audio, Definitive Technology, Pro-Ject, Sumiko, Nakamichi.
Tier 3 · High-End / Vintage
$139
Includes McIntosh, Marantz (vintage), Sansui, Pioneer (vintage), tube gear, reel-to-reel, and vintage / hi-end turntables.
If you’re not sure it’s worth it, try our repair or replace tool.
Not sure it's worth fixing? Tell us what you've got and what's wrong. Our Repair or Replace tool uses insights from our repair database, today's replacement prices, and shipping to/from you, to give you a straight answer. No pressure, no guesswork.
Rest assured with our 90-day warranty.
Norman's backs its repairs with a limited 90-day warranty, covering only the parts we replace and the work we perform. Unrelated problems that surface later (common with vintage gear) aren't covered. If your repair was done under a manufacturer's warranty, that company's terms and coverage period apply instead (also usually 90 days).